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Delivery Policy

WHEN WILL I GET MY ITEMS?

Most of our product is in stock at all times, however certain items may be delayed due to seasonal conditions. For these items we will notify you of expected production date.
For items not in stock we aim to have them arrive at your door between 4 to 6 weeks after placing an order.

HOW WILL MY ITEMS BE DELIVERED?

York Foods uses Australia Post for all domestic online sales. Express Postage is available at time of check out. 


IF I ORDER SEVERAL ITEMS, WILL THEY BE DELIVERED AT THE SAME TIME?

It depends. In the majority of orders yes all products will be delivered at the same time. However time to time we may be out of stock, we will notify if a delay is expected.

CAN I CHANGE MY DELIVERY ADDRESS?

Of course! Keep in mind though that there may be a different delivery fee depending on your new address. Just contact us and we'll confirm all the details and any change in delivery fee. You can do this at any time up until 24 hours before we dispatch your items for delivery from our Factory. If your items have already been dispatched and delivery has been attempted you may be charged for arranging re-delivery.

IT'S BEEN LONGER THAN THE ESTIMATED LEAD TIME AND I STILL HAVEN'T RECEIVED MY ORDER, WHAT SHOULD I DO?

Firstly, we'd like to apologise. We work hard to reduce lead times and avoid delays, which we let you know about as and when they arise. If you've been waiting longer than you 
should have and you haven't heard from us, please send us an email so we can follow up your order and come back to you with an update.